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Will you return my phone call?
You bet - and we do our best to get back to you within the day.
This is the number one complaint of all attorneys, and for good reason. Lawyers are incredibly bad at talking with their clients, even though they are supposed to know all the details about their clients' case!
Our practice is court driven - meaning that our attorneys are normally in court every day. One of the ways we combat this sterotypical image is to encourage you to email the attorney directly with questions about your case. This works extraordinary well while the attorney is in court due to our smartphone email capabilities, as there are times we are waiting in the courtroom but cannot step outside to return calls - but we can email from our phones.
Our staff is also well versed in day-to-day issues as they arise. We encourage you to use them as a resource (sometimes they know more than the lawyers!)
And our phones are answered 24/7, regardless of holiday. If something comes up in the middle of the night, a real person will be on the other end of the line to assist you and patch you through to the attorney on call. |
